Use the right official destination for booking, live enquiry and passenger assistance.
Use the official IRCTC website or app for ticket booking, account actions and the options shown against an online booking.
Use National Train Enquiry System for official train running and station enquiry. Station displays and announcements can reflect the latest local operational change.
Use RailMadad for applicable passenger assistance and complaints. Keep the reference number and share only the data necessary for the issue.
Use the official PNR enquiry for reservation status, NTES for train running information and IRCTC for actions against an IRCTC booking. RailMadad is a passenger-assistance channel. A result on RailQ does not submit a booking, cancellation or complaint to any of these services.
Check the destination address before entering account credentials or payment details. You do not need to give RailQ an OTP to follow these links. If a site is unavailable, try its official app or another official assistance channel rather than a number in an unverified advertisement.
Examples are illustrative. If you find an error, send the page address and a source for the correction. Corrections process