Use a two-source check
Use live digital information to plan, then confirm platform and coach position on the station display or announcement. Operational changes can happen late.
Protect your boarding margin
Allow time for entry, security, footbridges, long platforms and finding the coach. Large stations and festival crowds need a bigger margin.
Know where to get help
For urgent onboard or station issues, use official railway staff and RailMadad. Share only the information necessary for the complaint.